Privacy Policy

Privacy Policy

1. Introduction

The website alivemastermind.com is maintained by “Alephia” EOOD (EIK 205280451), with its registered address at 49 Kalimantsi Street, Sofia, Republic of Bulgaria, and managed by Veneta Zhelyazkova Dimitrova.

alivemastermind.com operates in compliance with the Personal Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR).

From May 25, 2018, the GDPR entered into force across the EU. Its purpose is to ensure the protection of personal data and harmonize the rules governing data processing among all EU member states.

As a personal data controller, alivemastermind.com meets all GDPR requirements by collecting only the minimum amount of data necessary to provide its services and by storing and processing this data responsibly and lawfully.

This Privacy Policy explains:

• What personal data we collect;

• Why we collect it;

• How long we keep it;

• How we protect it; and

• Your rights regarding that data.

In this Policy:

• “You” / “Your” refers to visitors or users of alivemastermind.com;

• “We” / “Our” / “Us” refers to alivemastermind.com.

2. Information We Collect

We collect information that you voluntarily provide when:

• Filling out forms on alivemastermind.com;

• Registering for free or paid services;

• Posting comments or materials;

• Requesting additional services via our contact form;

• Participating in raffles, promotions, or surveys; or

• Reporting a problem with the website.

If you contact us by email, we may retain the correspondence for reference.

The information we may collect includes:

• First and last name;

• Email address;

• IP address;

• Company name (if applicable);

• IBAN (if needed for refund purposes);

• Browser type and device information;

• Any additional data you voluntarily provide.

We may also collect details about your visits, such as traffic data, location data, and other communication-related information used to improve or process transactions.

3. Purpose of Data Collection

We use the collected information to:

• Contact you after receiving an inquiry;

• Process transactions efficiently;

• Create and maintain your account to provide access to paid services;

• Request feedback, reviews, or testimonials;

• Personalize your experience on our website;

• Improve the site’s structure, content, and functionality;

• Organize promotions, raffles, or surveys;

• Display relevant offers and advertisements on third-party platforms (e.g., Facebook);

• Communicate updates or information related to your subscriptions or purchases.

We only collect data that is strictly necessary for these purposes.

4. How We Protect Your Information

We use up-to-date encryption technology and security protocols to safeguard your personal information.

• Sensitive areas such as account registration and contact forms use SSL (Secure Socket Layer) encryption. You can verify this by checking for the padlock icon in your browser and the “https://” prefix in the address bar.

• All payment transactions are securely processed through Braintree or PayPal. We do not have access to or store your payment card details. These payment providers are solely responsible for payment security.

• We implement strict access controls and technical safeguards to prevent unauthorized access, alteration, or disclosure of your data.

We guarantee the confidentiality of your personal information. It will not be shared or disclosed to third parties except as described in this Policy or as required by law.

If you provide incorrect or false data, we cannot be held responsible for any resulting issues.

5. Data Retention

• If you purchase a digital product, we retain your email and name for as long as you have access to that product.

• Marketing-related data (e.g., email, IP, cookies) is stored until you unsubscribe or request deletion.
  You can unsubscribe at any time using the “Unsubscribe” link in our emails or by contacting info@alivemastermind.com.

• Data collected via the contact form is stored only until we fully respond to your inquiry.

• You can manage or restrict cookie use through your browser settings or the cookie consent banner shown on your first visit.

See the Cookies Policy section below for details.

6. Disclosure of Information

We may disclose your personal information only:

• If required by law;

• To protect our rights or comply with legal obligations; or

• In the event of a business transfer (e.g., merger or acquisition), in which case the data may be transferred to the new owner for continuity of service.

We do not sell, rent, or provide access to your personal data to advertisers, partners, or other third parties.

We take your privacy and data protection extremely seriously.

7. Your Rights

Under the GDPR, you have the following rights:

• Access – Request a copy of the personal data we hold about you.

• Correction – Request correction of inaccurate or incomplete information.

• Erasure (“Right to be Forgotten”) – Request deletion of your data.

• Restriction – Request limited processing of your data in specific cases.

• Withdrawal of Consent – Withdraw consent for processing at any time.

To exercise any of these rights, contact us at info@alivemastermind.com.

If you withdraw consent for processing required to maintain your account, your registration will become inactive.

8. Cookies Policy

alivemastermind.com uses cookies to improve your browsing experience.

Cookies are small text files that store information about your visit to help us distinguish you from other users and enhance the site’s functionality. Cookies cannot execute code, access your hard drive, or transmit viruses.

Types of cookies we use:

• Strictly Necessary: Required for basic site functionality.

• Functional: Remember your preferences (e.g., language, region, login).

• Performance and Advertising: Help analyze usage, improve performance, and deliver relevant ads.

We use tools such as Google Analytics and the Facebook Pixel for this purpose.

We do not allow third parties to advertise directly on our website.

You can manage or disable cookies via your browser’s Help menu or visit www.aboutcookies.org for detailed guidance.
Note: Some parts of the site may not function correctly if cookies are disabled.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be published on this page and, if necessary, notified by email.

10. Contact Information

If you wish to:

• Access, correct, or delete your data;

• File a complaint; or

• Request more information about data protection,

please contact our Data Protection Officer at: info@alivemastermind.com

11. Supervisory Authority

Personal Data Protection Commission

• Address: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria

• Phone: +359 2 915 3518

• Website: www.cpdp.bg